How does shipping work? What about summer shipping?
We ship Monday through Thursday to ensure your chocolate doesn't spend the weekend in transit. All orders ship via USPS Priority Mail, which typically delivers within 2-3 business days.
During warm months (May through September), we use insulated packaging with ice packs to protect your chocolate. Summer shipping has an additional $5 fee to cover these materials. While this might seem high, it's essential for delivering your chocolate in perfect condition. Our chocolates are sometimes not available in the USA during the summer, so stock up and freeze them earlier in the year.
How can I track my order?
Do you ship internationally?
What's your return policy?
Can I change or cancel my order?
Do you offer wholesale pricing
Do you offer private chocolate tastings and educational events?
Where is your chocolate made?
What makes Diego's Chocolate different from other chocolates?
Why does your chocolate come in rolls instead of bars?
Can I visit your facility in Guatemala?
Still Have Doubts?
Don't worry our team is always available to answer your queries.